Terms of Service

Last updated: June 2025

By placing an order or browsing COC Store (coc-store.com), you agree to the following terms and conditions.


Eligibility

Who Can Shop With Us

You must be 18 years of age or older to place an order. By using this site, you confirm that all information you provide is accurate and complete.


Orders

Placing an Order

  • All prices are listed in Egyptian Pounds (EGP) and are subject to change without prior notice.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Order confirmation does not guarantee product availability. If an item is out of stock, we will contact you promptly.

Delivery

Shipping & Delivery

  • We deliver across all of Egypt. Cairo & Giza: 1–2 business days. Other governorates: 2–5 business days.
  • Delivery timeframes are estimates and may vary due to external factors.
  • COC Store is not responsible for delays caused by courier services or force majeure events.

Returns

Returns & Refunds

Returns are accepted within 14 days of delivery for unused, sealed items in original packaging. Please refer to our Refund Policy for full details.


Intellectual Property

Our Content

All content on coc-store.com including images, text, logos, and product descriptions is the property of COC Store. You may not reproduce or distribute any content without written permission.


Liability

Limitation of Liability

COC Store is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the value of your order.


Questions? WhatsApp us: +20 101 735 6501