Shipping Policy
Delivery Information
Shipping Policy
Everything you need to know about how and when your order will arrive.
Delivery
Where & How Fast We Deliver
Where do you deliver?
We deliver all across Egypt — from Cairo and Giza to all governorates nationwide.
How long does delivery take?
Cairo & Giza: 1–2 business days. All other governorates: 2–5 business days.
How do I track my order?
Once your order is confirmed, our team will contact you directly to arrange delivery and provide updates.
Payment
Payment Method
Cash on Delivery (COD)
Pay when your order arrives — available nationwide across Egypt. No prepayment required.
Delivery issues
Wrong or Damaged Order?
Report within 24 hours
If your order arrives damaged or incorrect, contact us within 24 hours of receiving it and we will resolve it immediately.
In-store pickup
Prefer To Shop In Person?
You're also welcome to visit and shop at any of our branches in Cairo.
El Nasr Street, Zahraa El Maadi, Cairo
El Saada Street, Cairo
El Merag El Sofly Street, Cairo