Shipping Policy

Delivery Information

Shipping Policy

Everything you need to know about how and when your order will arrive.

Where & How Fast We Deliver

Where do you deliver?

We deliver all across Egypt — from Cairo and Giza to all governorates nationwide.

How long does delivery take?

Cairo & Giza: 1–2 business days. All other governorates: 2–5 business days.

How do I track my order?

Once your order is confirmed, our team will contact you directly to arrange delivery and provide updates.

Payment Method

Cash on Delivery (COD)

Pay when your order arrives — available nationwide across Egypt. No prepayment required.

Wrong or Damaged Order?

Report within 24 hours

If your order arrives damaged or incorrect, contact us within 24 hours of receiving it and we will resolve it immediately.

Prefer To Shop In Person?

You're also welcome to visit and shop at any of our branches in Cairo.

El Nasr Street, Zahraa El Maadi, Cairo

El Saada Street, Cairo

El Merag El Sofly Street, Cairo

Questions about your delivery? WhatsApp us: +20 101 735 6501